Thank you for shopping with RosaBuy! We are committed to providing efficient and secure shipping services. Please read the following shipping policy carefully to ensure a smooth shopping experience.
📦 Order Processing Time
- We typically process and ship orders within 1-2 business days after receiving them.
- Order processing time may be delayed due to inventory status, payment verification, or other unforeseen factors.
- Once your order is shipped, you will receive a confirmation email with tracking information.
🌍 Shipping Areas
- Currently, we only offer shipping within the United States.
- We do not provide international shipping.
🚚 Shipping Methods and Costs
- We offer standard and expedited shipping options.
- Shipping costs will vary depending on the order weight, destination, and selected shipping method.
- The system will automatically calculate and display the shipping fees during checkout.
⏱️ Shipping Times
- Standard shipping typically takes 5-7 business days.
- Expedited shipping typically takes 2-3 business days.
- Please note that the above times are estimates, and actual shipping times may vary due to weather, holidays, or other uncontrollable factors.
📦 Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order by clicking the link in the email or by visiting our website and entering the tracking number.
📬 Address Information
- Please ensure that you provide an accurate and complete shipping address during checkout.
- We are not responsible for shipping issues caused by incorrect or incomplete address information.
🔄 Failed Deliveries
- If the delivery company is unable to deliver your package successfully, it may be returned to our warehouse.
- In such cases, we will contact you to confirm whether to reship the package or issue a refund.
📞 Customer Service
If you have any questions about your order status or need assistance, feel free to contact our customer support team:
- 📧 Email: support@rosabuy.shop